//Scaling diagram

Scaling diagram

Scaling diagram2018-08-29T12:41:50+00:00

Customer service

After 2 hours of the open incident, without a satisfactory response from the operator…

Senior Support

After 4 hours of the open incident…

NOC Supervisor (Julián M. Domingo)

After 8 hours of the open incident…

Operations Manager (Javier De Mingo)