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Cloud & Datacenter

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Communications: Internet, Transport, CDN, DWDM & Security
Infrastructure: High Capacity Transport, Radios & Shelters, Networks & FTTx Equipment
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Information & Sales

Argentina: 0810-222-2842 | Chile: 800-262-600
International: +54-11-3984-3800
Mon–Fri, 9 am–6 pm

Technical Support

support@silicanetworks.com
Argentina: 0810-222-2842 | Chile: 800-262-600
International: +54-11-3984-3800
Support 24×7×365

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Customer Support

Phone number for Argentina: 0810-222-2842
Phone number for Chile: 800-262-600
International phone number: +54-11-3984-3800
Email: support@silicanetworks.com

If there is no satisfactory response from the operator after 2 hours of opening the ticket...

Senior Support

Phone number: +54-11-6252-3512
Email: senior-support@silicanetworks.com

If there is no satisfactory response after 4 hours of opening the ticket...

NOC Supervisor (Julián M. Domingo)

Phone number: +54-11-3984-3820
Email: julian.domingo@datco.net

If there is no satisfactory response after 8 hours of opening the ticket...

Operations Manager (Javier Rodríguez)

Phone number: +54-11-3984-3812
Email: javier.rodriguez@datco.net

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