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  • BlackHole

  • Anti-DDoS Mitigation

  • BlackHole

blackhole diagrama 1 fusion 400The platform analyzes traffic from the client’s IPs. When it detects that an IP from its public block is under attack, it generates a discard route where the IP is inaccessible from the Internet.

99.9% monthly availability

Turnkey

Technical support 7x24x365

No customer management required

This service will only be offered to customers who have purchased our Dedicated Internet or IP Transit products.
  • Anti-DDoS Mitigation

The detection team analyzes traffic from the client’s Ips. When it detects abnormal traffic to a client’s IP, it refers it to the mitigation team to discard the malicious traffic and return clean traffic to the client’s network. This service will only be offered to customers who have purchased our Dedicated Internet or IP Transit products.

99.9% monthly availability

Turnkey

Technical support 7x24x365

No customer management required

Access to traffic analysis portal

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      Information & Sales

      • Argentina: 0810-222-2842 | Chile: 800-262-600
      • International: +54-11-3984-3800
      • Mon–Fri, 9 am–6 pm

      Technical Support

      • support@silicanetworks.com
      • Argentina: 0810-222-2842 | Chile: 800-262-600
      • International: +54-11-3984-3800
      • Support 24×7×365
      Our Offices

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      Customer Support

      • Phone number for Argentina: 0810-222-2842
      • Phone number for Chile: 800-262-600
      • International phone number: +54-11-3984-3800
      • Email: support@silicanetworks.com

      If there is no satisfactory response from the operator after 2 hours of opening the ticket...

      Senior Support

      • Phone number: +54-11-6252-3512
      • Email: senior-support@silicanetworks.com

      If there is no satisfactory response after 4 hours of opening the ticket...

      NOC Supervisor (Julián M. Domingo)

      • Phone number: +54-11-3984-3820
      • Email: julian.domingo@datco.net

      If there is no satisfactory response after 8 hours of opening the ticket...

      Operations Manager (Javier Rodríguez)

      • Phone number: +54-11-3984-3812
      • Email: javier.rodriguez@datco.net

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