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Our Offices

Our Offices

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    Services

    • CommunicationsInternet – Data
    • InfrastructureOptic-fiber networks – FTTH
    • Network Maintenance
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    • Datacenter
    • Secured Internet

    Contact us

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      Information & Sales

      • Argentina: 0810-222-2842
      • Chile: 800-262-600
      • International: +54-11-3984-3800
      • Mon–Fri, 9 am–6 pm

      Technical Support

      • support@silicanetworks.com
      • Argentina: 0810-222-2842
      • Chile: 800-262-600
      • International: +54-11-3984-3800
      • Support 24×7×365
      Escalation
      Our Offices

      Escalation Diagram

      Customer Support

      • Phone number for Argentina: 0810-222-2842
      • Phone number for Chile: 800-262-600
      • International phone number: +54-11-3984-3800
      • Email: support@silicanetworks.com

      If there is no satisfactory response from the operator after 2 hours of opening the ticket...

      Senior Support

      • Phone number: +54-11-6252-3512
      • Email: senior-support@silicanetworks.com

      If there is no satisfactory response after 4 hours of opening the ticket...

      NOC Supervisor (Julián M. Domingo)

      • Phone number: +54-11-3984-3820
      • Email: julian.domingo@datco.net

      If there is no satisfactory response after 8 hours of opening the ticket...

      Operations Manager (Javier Rodríguez)

      • Phone number: +54-11-3984-3812
      • Email: javier.rodriguez@datco.net

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